Terms of service

Last updated: 11 July 2026

⚠ Placeholder text. These terms are a starting template only. Before launch, replace with terms drafted or reviewed by a SA-qualified attorney (commercial / SaaS specialist) reflecting your actual offering, billing terms, SLAs, indemnities and liability caps.

1. The agreement

These Terms of Service form a binding agreement between you ("Customer") and Fleetdeal ("we", "us") operated by [legal entity name] (registration [number]), governing your use of the Fleetdeal platform and related services.

2. Your account

You're responsible for your account, the users you add, the passwords they use, and the activity that happens under your account. Tell us immediately if you suspect unauthorised access.

3. Subscriptions and billing

Subscriptions are billed monthly in advance based on the tier you select.
Annual commitment is standard. Month-to-month available at +20%.
Prices exclude VAT. Invoices issued under our SA VAT registration.
Late payment after 14 days may result in service suspension.

4. Free trial

Starter and Growth tiers include a 14-day free trial. No credit card required. At the end of the trial, your account converts to a paid subscription unless you cancel.

5. Cancellation

You may cancel with 30 days' written notice. Your data remains available for export for 30 days after cancellation, after which we may delete it (subject to legal retention obligations).

6. Your data

You own your data. We provide the infrastructure to host and process it. We will not sell or share it (see our privacy policy). Export available at any time.

7. Acceptable use

You agree not to:

Use Fleetdeal for unlawful purposes.
Resell or sublicense Fleetdeal without our written consent.
Attempt to reverse-engineer the platform.
Upload malware, illegal content, or content infringing third-party rights.
Use Fleetdeal in a way that materially harms other customers (e.g. unreasonable load on shared infrastructure).

8. Service availability

We aim for 99.5% monthly uptime on Starter / Growth tiers, and 99.9% on Enterprise (with SLA-backed credits). Scheduled maintenance windows announced 48 hours in advance.

9. Updates and changes

We continuously improve the platform. New features may be added; rarely-used features may be removed with 60 days' notice. We won't materially reduce the functionality you're paying for without offering a remedy.

10. Liability

To the maximum extent permitted by law, Fleetdeal's total liability for any claim is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect, consequential, or punitive damages.

11. Governing law

These terms are governed by the laws of the Republic of South Africa. Disputes fall under the exclusive jurisdiction of the courts of [Johannesburg / Pretoria].

12. Contact

Questions about these terms? Email [legal@fleetdeal.co.za] or contact us via the details on our website.